Conflict Transformation

Overcome Your Overwhelm

Are you feeling overwhelmed this holiday season? This was the first blog I ever wrote. It was penned in December 2010 for an entrepreneurial women’s group.  While my writing style has evolved over the years, I believe the message is as relevant today as it was then.  When you experience a moment of overwhelm […]

Mediation in the Workplace

Can a confrontational work relationship be saved? The answer is “YES! With Mediation.”
George is thrilled with his new sales manager position! He accepted the position with a fast growing national firm to handle a 3 state region. George was a successful sales person with 15+ years’ experience in the industry and has leadership abilities. […]

What do I do when my office mate annoys me?

All is going very well right now—the new office on the 8th floor provides a nice view of the lake and the park where many have lunch in the spring.  The open seating of the office with minimal separation will take some getting used to and for now, the firm is understaffed so one […]

Cure Pre-Meeting Anxiety

If you have ever experienced pre-meeting anxiety, you know that once that anxiety has taken hold of your body, it can feel impossible to quell.  And it if it happens repeatedly when meeting with the same person, it can become a self-fulfilling prophecy that creates a never ending loop of anxiety.

There are many different […]

Life as a Manager of Virtual Employees Made Easy

In today’s world, virtual workers make up a significant portion of the workplace.  Your employees may work full-time from their homes or they may work part-time from home and part-time in the office.

Do you ever find yourself wondering … “Are all of my people just eating Bonbons and watching Oprah?” The more important question […]

Exchange Judgment for Joy this Holiday Season

The day after Christmas is the biggest gift return day of the year. Over 71% of Americans don’t like the gift they have received over the holiday and a good portion of those people will head to the store on December 26th to exchange that gift for something they really want.

Shockingly, in spite of […]

5 Active Listening Behaviors that Generate Greater Business Results

When was the last time you left a conversation and felt completely heard, acknowledged, and happy with the interaction? As strange as this may sound, this does not happen as often as one may think it does or as one may desire.  Some of the factors affecting clear and complete conversations include the need […]

The Biggest Mistake Leaders Make When Speaking

Have you ever been enthusiastic about rolling out a new program to your team only to be met with full resistance?   What if you knew this program was going to solve the problems that they had been complaining about?  Did you wonder what was wrong with them while asking yourself “why don’t they get […]

Does Respecting Others’ Viewpoints Prevent Me from Making Tough Decisions?

As a leader, can I make a tough decision and still respect others’ viewpoints?
As conflict transformers, two key foundational philosophies are to respect others’ viewpoints as well as to assign value to them. Many times, as leaders, we have to make tough decisions. And sometimes those decisions can affect others negatively.
In the face of […]

Use Your Attention with Intention

Are you using your attention with intention?

How many times have you woken up with full clarity that you HAD to get one action item completed today?  It must be done!

Then you get into the office to be welcomed by 3 urgent voicemails, 2 last minute meeting requests, a notice of Susie’s birthday lunch today […]