Conflict Transformation

Where Is My Happy?

To be, or not to be…happy, that is the question.

 

Last month in Should I Care If My Employees Are Happy?, we highlighted powerful evidence from several experts that has proven “Happiness in the Workplace” improves the bottom line.

This leads many leaders to ask the key question,
“How can I foster a culture of happiness so […]

Should I Care If My Employees Are Happy?

Yes. As leaders, we should care if employees are happy. If we want to experience high engagement, low turnover, high productivity and authentic employee loyalty, we must create a culture of happiness. Happiness increases profits.

Entrepreneur.com editorial contributor, Eric Su, summed it up best with his statement, “They say that money can’t buy you happiness, but […]

How to Jump off the Emotional Runaway Train

Learn how to jump off the Emotional Runaway Train with these three easy steps.

Picture this: You are in a pleasant conversation with your spouse, co-worker, neighbor or friend.  All is well until the conversation turns a little heated.  In the blink of an eye, it has morphed into a full blown argument.  One more […]

3 Steps: How to Forgive Anyone for Anything in Business

This month we will cover the 3 steps to forgive anyone for anything in business and answer the question “Why would I want to forgive when it is so hard?”

Last month we learned the 3 options to resolve the anger toward someone who has done us wrong (3 Options to Resolve Workplace Anger: You […]

3 Options to Resolve Workplace Anger: You Choose

There are only three option to resolving workplace anger: live with it, fix it or let it go. What do you choose?

At some point in our business life, we are going to be in a situation where we feel wronged resulting in the festering of workplace anger.
“My boss promoted Jane because she is the owner’s […]

Transforming Your 2015 Business Planning

Do you know what the most critical step you must take to empower your business planning for a successful 2015?

Get clear on who you are and what you desire to create.

This simple, yet many times overlooked, step starts you on the right path and keeps you focused throughout the year.

Many business coaches use the […]

By |December 15th, 2014|Categories: Conflict Transformation||0 Comments

3 Steps to Responding Well to Criticism

How well do you respond to criticism?
Being able to receive feedback and do something with it shows strength and confidence. While opening our heart and mind to feedback is not natural, it is a coveted skill that each leader needs to succeed.

Follow this 3-step process to receiving feedback that will help you project an […]

3 Easy Steps to Assertive Communication

How often do you speak assertively?

In our last two blogs (We Are Losing How Much To Conflict & Choose Your Action Wisely), we learned that getting crystal clear on “who you are” and “what you truly want” in any situation will help guide you to make wise decisions when facing any conflict at work. […]

Choose Your Action Wisely

In our last blog (We are Losing How Much to Conflict), we learned that getting crystal clear on “who you are” and “what you truly want” in any situation will help guide you to make wise decisions when facing any conflict at work.

Once we are clear on “who we are” and “what we want”, […]

We are Losing How Much to Conflict?

What is the cost of conflict in your organization?

Organizations lose 3 hours of productivity per week per employee due to conflict, according to Martin Freres (Journal of the International Ombudsman Association, volume 6, number 2, 2013). For a 100-employee company with an average pay rate of $15/hour, the annual productivity loss due to conflict […]