Cure Pre-Meeting Anxiety

If you have ever experienced pre-meeting anxiety, you know that once that anxiety has taken hold of your body, it can feel impossible to quell.  And it if it happens repeatedly when meeting with the same person, it can become a self-fulfilling prophecy that creates a never ending loop of anxiety.

There are many different […]

By |February 29th, 2016|Categories: Communications, Conflict Resolution, Conflict Transformation, Happiness, Profits||Comments Off on Cure Pre-Meeting Anxiety

Life as a Manager of Virtual Employees Made Easy

In today’s world, virtual workers make up a significant portion of the workplace.  Your employees may work full-time from their homes or they may work part-time from home and part-time in the office.

Do you ever find yourself wondering … “Are all of my people just eating Bonbons and watching Oprah?” The more important question […]

By |January 26th, 2016|Categories: Communications, Conflict Resolution, Conflict Transformation, Profits||Comments Off on Life as a Manager of Virtual Employees Made Easy

5 Active Listening Behaviors that Generate Greater Business Results

When was the last time you left a conversation and felt completely heard, acknowledged, and happy with the interaction? As strange as this may sound, this does not happen as often as one may think it does or as one may desire.  Some of the factors affecting clear and complete conversations include the need […]

By |November 30th, 2015|Categories: Communications, Conflict Transformation, Customer Service, Profits||Comments Off on 5 Active Listening Behaviors that Generate Greater Business Results

The Biggest Mistake Leaders Make When Speaking

Have you ever been enthusiastic about rolling out a new program to your team only to be met with full resistance?   What if you knew this program was going to solve the problems that they had been complaining about?  Did you wonder what was wrong with them while asking yourself “why don’t they get […]

By |October 27th, 2015|Categories: Communications, Conflict Transformation, Happiness, Profits||Comments Off on The Biggest Mistake Leaders Make When Speaking

Does Respecting Others’ Viewpoints Prevent Me from Making Tough Decisions?

As a leader, can I make a tough decision and still respect others’ viewpoints?
As conflict transformers, two key foundational philosophies are to respect others’ viewpoints as well as to assign value to them. Many times, as leaders, we have to make tough decisions. And sometimes those decisions can affect others negatively.
In the face of […]

By |September 29th, 2015|Categories: Communications, Conflict Resolution, Conflict Transformation, Profits||Comments Off on Does Respecting Others’ Viewpoints Prevent Me from Making Tough Decisions?

Use Your Attention with Intention

Are you using your attention with intention?

How many times have you woken up with full clarity that you HAD to get one action item completed today?  It must be done!

Then you get into the office to be welcomed by 3 urgent voicemails, 2 last minute meeting requests, a notice of Susie’s birthday lunch today […]

By |August 31st, 2015|Categories: Conflict Resolution, Conflict Transformation, Happiness, Profits, Time Management||Comments Off on Use Your Attention with Intention

Top 5 Email Strategies That Will Save You and Others Time

According to a McKinsey Global Institute report, the average employee spends 13 hours per week reading and answering emails. Annualized, that is 650 hours per year, assuming a 50-week year.

Wow! 650 hours or 28% of our work time is spent on emails. Email is the dominant form of business communication and thus requires effort […]

By |June 27th, 2015|Categories: Profits, Time Management||Comments Off on Top 5 Email Strategies That Will Save You and Others Time

Where Is My Happy?

To be, or not to be…happy, that is the question.

 

Last month in Should I Care If My Employees Are Happy?, we highlighted powerful evidence from several experts that has proven “Happiness in the Workplace” improves the bottom line.

This leads many leaders to ask the key question,
“How can I foster a culture of happiness so […]

By |May 25th, 2015|Categories: Conflict Transformation, Happiness, Profits||Comments Off on Where Is My Happy?

Should I Care If My Employees Are Happy?

Yes. As leaders, we should care if employees are happy. If we want to experience high engagement, low turnover, high productivity and authentic employee loyalty, we must create a culture of happiness. Happiness increases profits.

Entrepreneur.com editorial contributor, Eric Su, summed it up best with his statement, “They say that money can’t buy you happiness, but […]

By |April 25th, 2015|Categories: Communications, Conflict Transformation, Happiness, Profits|Tags: , , |Comments Off on Should I Care If My Employees Are Happy?